Privacy Policy
Facialapps ("the Site" or "we") is committed to protecting the personal information and privacy of our users. This Privacy Policy explains how we collect, use, store and protect your personal information and explains your rights with respect to privacy.
By using this website, you agree to the contents of this Privacy Policy.
I. Information we have collected
We may collect and process the following types of personal data:
1.Information provided directly
-Name, contact information (e.g., email address, phone number) and address;
-User account information, such as login credentials.
2.Automatically Collected Data
-Data about your use of the Site, such as IP address, browser type, operating system, access time, and page view history;
-Data collected using cookies and other technologies (see the "Cookie Policy" section for details).
3.Trading Information
-Purchase history, payment information (e.g. credit card or payment platform information), but we do not store full payment details, which are processed by the payment service provider.
4.Information provided by other users
-User-submitted comments, feedback, or information provided when contacting our customer service team.
II. Uses of information
The personal data we collect may be used for the following purposes:
1.Provision of Services
-Process your order and arrange for delivery;
-Ensure proper operation and improved functionality of the website.
2.Marketing
-Send promotional messages or product updates (only if you have agreed to receive them);
-Recommends products to you based on your browsing and shopping history.
3.Safety and Compliance
-Preventing fraud and protecting our rights and those of our users;
-Complies with legal or regulatory requirements.
4.User Experience Optimization
-Analyze website usage data to improve service quality;
-Test new features and personalize your experience.
III. Sharing of information
We promise not to sell or rent your personal information. We may share your information with third parties only under the following circumstances:
1.service provider
-Third-party service providers with whom we work, such as logistics companies, payment processors and technical support companies.
2.Legal requirements
-We may disclose your personal information if required to do so by law or regulation, or to protect the legitimate interests of the Site.
3.Mergers and Acquisitions
-In the event of a merger, reorganization or sale of this website, user information may be transferred as one of the assets.
Data Storage and Protection
1.Data Storage Location
-Our data may be stored on servers in Hong Kong or other regions with adequate data protection measures.
2.Retention period
-We will only retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
3.security measure
-We use appropriate technical and organizational measures to protect your personal information from unauthorized access, modification, disclosure or destruction. For example, payment information is protected using encryption technology.
V. Your Rights
You have the following rights with respect to your personal information:
1.Access and Correction
-You have the right to access the personal information we hold about you and to have any inaccuracies corrected.
2.Data Deletion
-You have the right to ask us to delete your personal data in certain circumstances (e.g. where the data is no longer required).
3.Refusal to promote
-You can opt out of receiving promotional information from us at any time by clicking the unsubscribe link in the email or by contacting our customer service team.
4.Data Transfer
-You have the right to transfer your personal data held by us to other service providers where permitted by applicable law.
To exercise these rights, please contact us:[email protected]The
VI. Cookie policy
We may use cookies and other technologies to collect data about your site usage, which includes:
1.Required Cookies: Ensure that the basic functions of the site are operational;
2.Functional Cookies: Enhance the user experience;
3.Analytical Cookie: Collects website traffic and user behavior data;
4.Advertisement Cookie: Used to display personalized advertisement content.
You can manage or disable cookies by changing your browser settings, which may affect the normal use of some website features.
VII. Changes in policy
We reserve the right to update this Privacy Policy at any time and the changes will be posted on this website with the date of update. We recommend that you check back periodically to keep abreast of the latest policy.
Date of last update: December 18, 2024
Contact Us
If you have any questions or concerns about this privacy policy, please contact us:
Email::[email protected]
address: 17/F, One Hysan Avenue, Causeway Bay, Hong Kong
